Q: What areas do you cover?
A: Eastbourne and surrounding areas.
Q: What is your minimum visit time?
A: One hour. But shorter calls will be considered as part of a larger package. Please contact us to discus it.
Q: Will I see the same person?
A: We are a very small team so you will be guaranteed excellent continuity.
Q: Do you have any hidden charges?
A: No. When we set up your service with you, all charges will be discussed and agreed with you.
Q: Will my visits always be at the same time?
A: Yes. Your visits will be agreed, scheduled and will not be changed without discussing it with you first.
Q: What is your cancellation policy?
A: We charge full price for visits cancelled without 24hrs notice and half price for less than 48hrs. Complete cancellation of the service requires 7 days notice.
Q: Is there an up front charge?
A: There is a deposit of 10% of your weekly invoice payable prior to starting the service. This amount is deducted from your final notice.